The SDI program also has a toll free phone number: For information in English, call 1-800-480-3287 (Voice), or 1-800-563-2441 (TTY). They are busiest Monday to Friday, 10 AM to 3 PM, and suggest that you call outside of these hours.
For information in English on Paid Family Leave, call 1-877-BE-THERE (Voice), 1-800-445-1312 (TTY).
If you are a California State Government employee who is not covered by SDI, you can call 1-866-758-9768 for information on the Non-industrial Disability Insurance program.
Applications and instructions for making an SDI claim are available online, at local SDI offices, and at many medical providers' offices. There is a separate form for Paid Family Leave claims, which you can get online or by calling 1-877-BE-THERE.
The federal government pays benefits planners in communities around the country to help people think ahead about benefits issues. The Social Security Administration (SSA) replaced the Benefits Planning Assistance and Outreach Project (BPAO) with the Work Incentives Planning and Assistance (WIPA) Program in October of 2006.
Various community-based organizations provide staff to work with people concerning a range of options on state, federal, public, and private health and income programs. Counseling about benefits, as a community service, is an emerging field of expertise with different levels of services available. Some organizations may work with specific populations while others work with individuals with any type of disability.
Goodwill Industries services range from personal evaluation and office skills training to career counseling, childcare, and transportation. Some of these centers conduct Benefits Planning Assistance and Outreach for Social Security and Medicare beneficiaries related to work activity.
The California Foundation for Independent Living Centers lists 29 centers serving individuals with all disabilities. Many of these centers conduct Benefits Planning Assistance and Outreach for Social Security and Medicare beneficiaries related to work activity. Most independent living centers can refer callers to local benefit program information if they do not have these services.
Find the list of independent living centers at http://www.cfilc.org, or by calling (voice) 916-325-1690 or (TTY) 916-325-1695.
The AIDS Hotline database contains 1,300 organizations providing HIV/AIDS services throughout California. Some of these organizations offer case management, benefits planning, and benefits counseling services that can include assistance with public and private benefits programs.
Find the list of AIDS organizations at http://www.aidshotline.org, or by calling (voice) 800-367-AIDS (2437) or (TTY) 888-225-AIDS (2437).
Protection and Advocacy, Inc. (PAI), a federally funded program in all states, provides representation for consumers of public programs who are disabled. Website publications include topics on health care, benefit programs, and In Home Supportive Services.